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• Needs a face-lift

  AVIDTRAVELLER53

  Toronto, Canada | Oct 26, 2025 | Trip type: Business

  I have stayed at this property several times and have nothing really against it, but there are aspects the management must seriously look at sooner than later in order to bring it at par with usual Ibis standards.
  This hotel, though not in real bad shape, needs renovation, new paint, drapes, change of furniture,and most important new linen (especially towels).
  Like a few times before, the drainage in the washbasin needs a thorough clean-up.
  Room cleanliness also needs close attention.
  Also, this Ibis does not participate in the Accor hotels loyalty points award system.
  The staff is friendly as always. During my latest stay there was a problem with the room - though designated as non-smoking it had a strong tobacco smell in the washroom. The room itself had room freshner doused all over which made the smoking smell even worse, so much so that I started having a headache.
  When reported to the reception, the gentleman on the telephone responded in a very positively manner, apologized profusely and come right away with a key to a replacement room. He even carried my luggage.
  My frustration at the room mishap was quickly overtaken by the good behavior of this reception staff. I feel sorry I forgot to ask his name for a specific mention in this review.
  Overall, I would stay there again but would appreciate if the management made some investment in this property.

• stay only if nothing else is availbale

  AbbhinavT

  Gurgaon, India | Mar 28, 2025 | Trip type: Business

  Truly a budget hotel. Rooms are a let down, very ordinary and with minimum luxury. Staff doesn't know English and hence be prepared for a hard time. request for a tooth brush took 1 hour that too i had to go down to the reception and interact with 3 different people to make myself clear. mostly ate outside hence cant say about food. Only plus is the location, centrally located, quite near the train station.

• For the price, everything was as expected if not better, except for breakfast...

  1world1eye

  Beijing | Jan 31, 2025 | Trip type: Business

  Booked online through Ibis, got a great price (almost half the going rate when I arrived).
  Check in went smooth, room was typical Ibis quality, which is surprising for China. Check out had a small hitch, took a while to get them to lower the price to what I was quoted online. But in the end they did, staff was friendly, English was acceptable.
  Breakfast is well...its buffet, long hours, and reasonably priced, you get what you pay for. Food was at times cold, limited selection (and the same everyday). Don't even bother with the coffee.
  Central location in TEDA, close to a few malls, major hotels and landmarks. 20rmb taxi ride from the train station.

• Terrible hotel, good location. Never again!

  Boaty1988

  Macduff, United Kingdom | Apr 16, 2025

  I travelled here on a solo business trip, March 2013.
  The hotel has a rather run down feel to it.
  My room was a non-smoking room that completely stank of smoke & had cigarette burns on the floor & towels. The bathroom was tiny & had quite a lot of mould in the shower area. I switched rooms into a worse room, the bathroom stank of stale urine... It was overwhelming.
  The TV has zero English channels & the internet is only wired, unless you stand down at reception for wifi.
  The staff talk next to NO English - This includes the reception staff.
  Good points:
  - The hotel is VERY basic but in general is clean & tidy.
  - The location is good.
  McDonalds/KFC/Irish Pubs are all very close by.
  - Cheap, no frills, ok for a quick stay (1-3 nights max).
  Overall: a really poor hotel in need of a major overhaul, in the rooms especially.

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