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Brought to you by Reviews of New World Metro Grand Hotel Shenzhen

• 非常超值的酒店

  aaron6837

  Taipei, Taiwan | Sep 22, 2025 | Trip type: Business

  在梅林附近，大門入口不明顯，大堂也非常小，不過房間非常大，舒適，性價比非常高，非常推薦商務人士，附近吃的非常方便，酒店附近有商場，距離地鉄站稍遠，走路步行大概要十五分鐘，酒店旁有按摩洗腳服務，房間整體非常新，有書桌、沙發、大電視，浴室有大浴缸，毛巾非常新，備品也會每日補充更新，對面是一般民宅大樓，稍微奇怪一點，沒有景觀，所以較適合商務人士，有舒適環境可以充分休息，比較不適合旅遊人士，因交通不夠方便，路比較小，容易塞車。

• Recommended for business stay!

  Randy Y

  May 26, 2025 | Trip type: Business

  Nice ,comfort, clean is what I would describe.
  Price is also reasonable, not to mention you might get a view from high level suites.
  It is convenient to access variety of restaurant and stores.
  If you also plan to shop a bit, there is a nice mall right next to it within 10 minutes walking distance.

• Good business hotel.

  Vallabha21

  Bangalore, India | Dec 20, 2025 | Trip type: Friends getaway

  Stayed here for few days in Oct 2014. The place is well maintained and the food is good.
  Front desk is friendly and helpful.
  It would be great if there was a gym here and the staff could learn to communicate in English.

• Hard to communicate and quite far from MTR Station

  Indra M

  Bandung, Indonesia | Jul 3, 2025 | Trip type: Business

  It's located near apartment complex. You can go figure yourself, what to expect. This apartment complex has two gates from different side of the complex. When the first time you get there you should ask the taxi driver to take you up to the lobby, or otherwise you have to walk on brick roads from the gate to the lobby. It is not far, may be around 50 meters, but if you have to drag your language on the brick road, that would be something!
  As in most of hotel in Shenzhen, only few of the hotel staffs can speak English, even for the receptionist. It took us half an hour when we got there until they can find our room. Problem was, they have to spell our non-Chinese-names letter by letter to compare between their system and our passports. And as you may guess, they gave the room mixed up and was not as the booking preferences we made earlier in booking.com. Thankfully for us, our Chinese friend came and fix the problems. Same problem happened when we had to ask direction and ask them to write it on the piece of paper for taxi driver. Point is, it was hard to communicate with hotel staffs in English.
  I stayed in the 19th floor on Deluxe Business Room for 2 nights and on Executive Suite Room with 2 bedrooms for the last night. In my opinion, the Deluxe Business Room is better since the it is spacious and has big bathroom with nice and cozy bath tub. While Executive Suite Room with 2 bedrooms has limited space to get around and the bath room is smaller and doesn't have the bath tub. Make your on choice.
  I like to take MTR if I went to Shenzen, and this hotel is located quite far from the nearest station. By foot it will take you about half an hour. Instead of walking, you can take a ride with electric bike from the MTR station to the hotel, and it will just cost you about CNY 6. But from the hotel to MTR station, you really have to walk, or just take the taxi to your destination, though it is not easy to stop the taxi near the hotel, most of the time the taxi is full.

• Bad timing, so my review might not justify this hotel apartment

  tigervyh

  Kota Kinabalu, Malaysia | Jun 6, 2025 | Trip type: Family

  Unfortunately, I stayed there while they were renovating the place. (Stay on 23rd floor, floors 7 - 18 under renovation)
  Suffice to say, the kitchen and the bathroom were facing "under renovation" sections, hence the air quality was poor.
  Location: not around tourist spots (if you could say Shenzen have tourist spots? Well, it's not in the central district, so transport-wise, it'll be Taxis)
  There are plenty of food "shops" in the surrounding area, so that's find. The hotel also provides breakfast for 3 pax (for whatever reason, as the apartment is a 5 pax apartment?) but the breakfast spread is so so only.
  Amenities: kitchen, kettle, showers, tv, etc... no wifi available, cable broadband available, but the cable in our apartment was damage, so didn't bother to get a replacement.
  One thing though, the ELEVATOR was excruciatingly slow! there were 2, but one was meant for the renovating people, you could still use it if available, but generally, it was terrible, we waited from 10 -15 minutes once or twice...

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