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Brought to you by Reviews of Shangri-La Hotel Shenzhen

• Long weekend trip away

  MISS E

  Oct 8, 2025 | Trip type: Friends getaway

  Staying at the shangri la hotel in Shenzhen was great. The people were so welcoming and friendly and so helpful when trying to find our way around. Its located right next to the metro railway station and commercial city shopping. Although the room itself was antiquated everything else made up for it and it was just what we needed after our travel from Australia to hong Kong then arrival to Shenzhen. They did allow us to check in 5 hours early which was so good of them. The gym and pool facilities are good, unfortunately some guys just need some help with the correct form when lifting weights however no reflection on the hotel at all. The space was not crowded it was just right plenty of room for everyone. The spa sauna and steam room are insane along with the massage chairs down there. Ots like a little haven. Soooo good to relax in after a full days walking the shopping streets of Shenzhen. Breakfast is amazing! Mixture of both asian and western hot and cold breakfast, also the traditional continental and all the trimmings. So delicious! Recommend staying at Shangri La at least one night to enjoy all it has to offer.

• Compliment to Shangrila shenzhen(Monica Zhang)

  sngaharjo

  Oct 6, 2025 | Trip type: Couples

  To Room Attendant Monica Zhang, very nice and satisfactionist assitant. Keep up! Thank you very much. I m pleased to have such a great service on my trip and my stay here. And will surely recommend Shangrila to my buddies & families

  George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

  Dear Guest,
  
  Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and leave your good comments. We are very glad that you have a nice stay here, we will keep moving on and deliver the true Shangri-La experience to each and every guest.
  
  Wish to see you soon!
  
  Yours Sincerely,
  
  Rebecca Yan
  General Manager
  

• Delicious and Decadent Shangra La Buffet Lunch

  Cindy R

  Oct 2, 2025

  Oh my goodness- I ate at the Shangri La today and was just delighted at the wonderful food and fantastic selection. One area offers Asian and Indian dishes and I found several to sample. I tried the lamb, which was tender, and the chutney complemented it beautifully. The salad area featured appetizers, sushi, and cold seafood like shrimp. Another area offered beef roast, German sausage, and pizza. Honestly, there were so many dishes that I could not try them all. Drinks included coffee, tea, juices, and soft drinks, and the dessert area presented one sugar master piece after another (photos included).

  George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

  Dear Cindy R,
  
  Thank you for choosing to dine at Coffee Garden, and sharing your positive review on our Buffer which includes lots of selection fish ,chips,pizza and some deserts. We will share your comments with our Kitchen team, I believe this will definitely motivate our team to keep going and provide a pleasant stay for more guests.
  
  We look forward to welcoming you back in the near future.
  
  Yours Sincerely,
  
  Rebecca Yan
  General Manager
  

• Delicious and Decadent Shangra La Buffet Lunch

  Cindy R

  Oct 2, 2025

  Oh my goodness- I ate at the Shangri La today and was just delighted at the wonderful food and fantastic selection. One area offers Asian and Indian dishes and I found several to sample. I tried the lamb, which was tender, and the chutney complemented it beautifully. The salad area featured appetizers, sushi, and cold seafood like shrimp. Another area offered beef roast, German sausage, and pizza. Honestly, there were so many dishes that I could not try them all. Drinks included coffee, tea, juices, and soft drinks, and the dessert area presented one sugar master piece after another (photos included).

• Lovely stay

  AtsIsm

  Johannesburg, South Africa | Sep 24, 2025 | Trip type: Couples

  We stayed here for just one night but found the hotel to be of a very high standard:
  Staff at reception were welcoming and friendly
  Rooms are large and clean
  Breakfast was good with many options to choose from for westerners
  Location is fantastic if using the trains to Guangzhou, metro stations or even shopping.
  
  Would definitely recommend this hotel.

  George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

  Dear Guest,
  
  Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and sharing your valuable comments. It always gives us utmost pleasure and pride to hear that you had an enjoyable stay with us and was delighted by our colleagues. Your comments will be shared with them, surely they will feel much appreciated and motivated to continue serving our guests with the highest level of service.
  
  We look forward to welcoming you back to Shangri-La Hotel, Shenzhen in the near future.
  
  Yours Sincerely,
  
  Rebecca Yan
  General Manager
  

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