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• Good 3.5* hotel, slightly old

  MichaelK_1111111

  Jul 6, 2025 | Trip type: Family

  This is a famous hotel. I stayed for 2 nights, it had some very fancy parts (e.g. glass elevators), the rooms were a good size, with fantastic views of the Hong Kong border. The lobby atrium was nice.
  
  7/11 in the Lobby was good. I believe the lower floors contain office suites, using the same elevators as the hotel rooms.
  
  The downsides were it had a 90s feel, slightly musty/smokey halls and room, which didn't help with my illness/cold. The hotel restaurant was ordinary, although I did not try the buffet.
  
  Overall, I'd probably only stay here again for the view of the border.
  
  The Shenzhen area near the Hong Kong border isn't the prettiest - not many people without a cough or cigarette.

• A great Hotel

  S3980SHsusanc

  Australian Capital Territory, Australia | Jul 3, 2025 | Trip type: Couples

  We have stayed in this hotel 10 times over the past 12 years. We continue to stay here because of the service and location, very close to the railway station and shopping centre. This time we had an Executive room on the 24th floor (2405), it was well appointed with newish carpet and bathroom. The rooms are a good size which is great when you are traveling and doing lots of shopping, we could really spread out. The team members are very friendly and helpful and there was no language barrier. We stayed 3 nights this time and had all breakfasts and dinners in there restaurant. The dinner banquet which included beer and wine was great value. There was a huge selection of foods the choice was endless. Rebecca and Mandy were especially friendly and helpful, they even had a table reserved for us on second night. It was my birthday on our last day and the reception staff had a cake for me. The hotel has improved over the last 2 years with the new restaurant area and swimming pool, we felt very safe walking over to the shopping centre and there is even a convenience store in the foyer.
  We will definitely return again thank you.

• Mar”19 Golf trip

  noami88

  Singapore, Singapore | Jul 3, 2025 | Trip type: Friends getaway

  This is a moderately dated hotel; location is near train station with local mall. No frills hotel and limited amenities. It’s fine for very short stay.
  Some upgrading and revamp for restaurants would be great

• Great location if you’re going to low wu

  richardj0sephs

  Melbourne, Australia | Mar 29, 2025 | Trip type: Couples

  Friendly staff
  Good value for money
  Buffet breakfast was well priced for the selection available.
  Rooms were clean
  Overwhelming smell of cigarettes in hallways.
  Beds were rock hard and not comfortable.
  Good budget place to rest your head.

• Perfect matching between cost, quality and position

  planox

  Province of Treviso, Italy | Feb 1, 2025 | Trip type: Business

  At the early beginning I was a bit "scared" because some negative comments in the past regarding maintenance etc, but what I can tell is that I had a very good experience.
  I didn't try the restaurant for lunch or dinner but for the breakfast I had a quite good experience too about the choice and quality of foods.
  Room was in a good maintenance status and confortable (23rd floor)
  The position allow you to reach MTR and train station in few minutes, Border with Hong Kong is really close.
  
  What "negative" but is not the hotel responsable for that is:
  If you have to go to Luohu shopping center, MTR-Train station if you take the pedestrian bridge in the night, there no illumination and you are into a dark tunnel that can give you a not good safety feeling.

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