Marco Polo Hotel Shenzhen
(4.5/5 by China National Tourism Administration)

Nearby: Shenzhen Convention and Exhibition Centre, OCT Loft Creative Culture Park show on map

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  • Outdoor Dining
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Ranked #8 Hotel in Shenzhen

Rated by 890 Hotel Guests

Top 3 Nationalities of Hotel Guests

  • American

  • Hong Kong

  • British

Recent Reviews

  • "Excellent Experience"Oct 6, 2025
  • "A convenient place for relaxation"Sep 16, 2025
  • "Great Service by the Staff"Sep 6, 2025
more reviews

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center

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No booking fees. Best price guaranteed Availability at Marco Polo Hotel Shenzhen

Room type # of guests in room  
Club Deluxe Room

1 King Bed or 2 Twin Beds

Sleeps 2 guests (up to 1 child)
Deluxe Room

1 King Bed or 2 Twin Beds

Sleeps 2 guests (up to 1 child)
Deluxe Suite

1 King Bed

Sleeps 2 guests (up to 1 child)
Superior Room

1 King Bed or 2 Twin Beds

Sleeps 2 guests (up to 1 child)

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Over 890 travellers chose this hotel at Nehow.com since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book now to receive these prizes-all three for free!

Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
Nehow: Helping Tourists Discover China Since 2008.
Book with us now and download your free travel guides. Exploring China just got easier and a lot more fun!
Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
See sample
Phrasebook
  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
See sample
China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
See sample

Book Now and Get Your Must-Have Gifts for Free

Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample

How to get to the hotel?

32.6 km (20.2 miles) drive (34 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status

 
Convenience
Comfort
Cost
Info
    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Marco Polo Hotel Shenzhen

  • Fuhua 1st Road, Futian CBD, Shenzhen, China
      • Shopping Park
      • Shenzhen Convention and Exhibition Centre
      • COCO Park
      • Huaqiang North Road Commercial District
      • Shenzhen Concert Hall
Marco Polo Hotel Shenzhen

Cannot find something? Contact us via Live Help

What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Computer Station
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of buildings/towers - 1
    • Number of meeting rooms - 31
    • Number of restaurants - 3
    • Total number of rooms - 391
    • Number of floors - 41
    • Concierge Services
    • Airport Transportation (Surcharge)
      • show more
    • Train Station Pickup (Surcharge)
    • Laundry Facilities
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • 24-Hour Business Center
    • Meeting Room
    • Conference Center
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-in
    • Express Check-out
    • Free Grocery Shopping Service
    • Area Shuttle (Surcharge)
    • Beach Shuttle (Surcharge)
    • Cruise Terminal Shuttle (Surcharge)
    • Ferry Terminal Shuttle (Surcharge)
    • Shopping Center Shuttle (Surcharge)
    • Ski Shuttle (Surcharge)
    • Steam Room
    • Spa Tub
    • Hair Salon
    • Grocery/Convenience Store
    • Breakfast (Surcharge)
    • Bar & Lounge
      • show more
    • Poolside Bar
    • Coffee/Tea In Lobby
    • Coffee Shop
    • Outdoor Pool
    • Beach/Pool Umbrellas
      • show more
    • Terrace
    • English
    • German

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
      • show more
    • Connecting Rooms
    • Separate Lounge Area
    • Down Comforter
    • Extra Bed Available
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Complimentary Newspaper
    • Free Dial-Up Internet
    • Free Internet Access
      • show more
    • Free WiFi
    • Complimentary Toiletries
    • Designer Toiletries
    • Bathrobes
    • Iron in Room
    • Shower/Bathtub Combo
    • Rainfall Shower
    • Bidet
    • Free Crib/Infant Beds
    • Premium Bedding
      • show more
    • Pillow Menu
    • Hypo-Allergenic Bedding
    • LCD TV
    • Premium TV Channels
    • Satellite TV Service
    • Microwave
    • Coffee/Tea Maker
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ￥171.00 ($26.75) per person (approximately)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.
I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Marco Polo Hotel Shenzhen

  • Excellent Experience
    ckkg
    New York City, New York | Oct 6, 2025 | Trip type: Business

    First visit to Shenzhen in late Sep and my wife and I were rewarded in our selection of this very well located property in Futian district and amidst many restaurants, shops, etc. and just a 5 minute walk to Futian train station where we took the 14 minute high speed train ride to Hong Kong.

    Marco Polo represents excellent value compared to other hotels in Futian and we enjoyed a terrific experience with our Continental Club Floor room (floors 35-41 which even served by a dedicated elevator), including the outstanding Club Lounge on 40 which is great for daytime meetings, tea, coffee and has a terrific selection of food and drinks from 5-8pm each evening and can readily serve as dinner. Breakfast in the Lounge or in the 1st floor lounge is also very good.

    Our room on 36th floor, including the bathroom with separate tub & shower, was quite spacious, in good shape, well kept and had very good wifi connectivity. The hotel's outdoor pool and gym facilities were also very good.

    We would readily stay again at the Marco Polo and our very good experience and its excellent value make it easy to recommend to other travelers.

    Brendamin W, Owner at Marco Polo Shenzhen, responded to this review

    Dear guest, thank you very much for your feedback on your stay at Marco Polo Shenzhen. We are happy to hear that you enjoyed our service and food quality at the best location in Shenzhen. Thank you again for your time and we do hope that you have the opportunity to visit us again in the future.

  • A convenient place for relaxation
    TouringAroundFreely
    Hong Kong, China | Sep 16, 2025 | Trip type: Family

    Took a 3 days' break from work celebrating the mid-autumn festival with my family, Macro Polo Shenzhen is a good choice for relaxation. Location is convenient, just a few minutes walk from Futian Highspeed Train Station and the underground railway Shopping Park Station. Shopping malls nearby provide many choices for cuisine and entertainment. There are also bars and restaurants around and you can enjoy good drinks and food with your friend.

    Brendamin W, Owner at Marco Polo Shenzhen, responded to this review

    Dear guest, thank you very much for your feedback on your stay at Marco Polo Shenzhen. We are happy to hear that you enjoyed our service and facilities at the best location in Shenzhen. Thank you again for your time and we do hope that you have the opportunity to visit us again in the future.

  • Great Service by the Staff
    Daniel V
    Sep 6, 2025 | Trip type: Family

    First time in this hotel for my aniversary. The staff is very friendly and helpfull in all senses. Specially Nick who help us a lot. Great value and great rooms.
    Will definetely be back soon.

    Great stay in Marco Polo Hotel.

    Brendamin W, Public Relations Manager at Marco Polo Shenzhen, responded to this review

    Dear guest, we would like to thank you for choosing to stay with Marco Polo Shenzhen hotel and sharing your experience with us. Thank you again for your time and we do hope that you have the opportunity to visit us again in the future.

  • Great Service by the Staff
    Daniel V
    Sep 6, 2025 | Trip type: Family

    First time in this hotel for my aniversary. The staff is very friendly and helpfull in all senses. Specially Nick who help us a lot. Great value and great rooms.
    Will definetely be back soon.

    Great stay in Marco Polo Hotel.

  • Superior Club Floor Experience
    mariocug
    Vista, California | Jul 25, 2025 | Trip type: Business

    The Club Floor staff did an amazing job to create a service oriented, comfortable experience. I stayed 6 nights. From the first day, they knew who i was, continuously asked how they could help, and wished a good day / night each time i left the club floor

    Brendamin W, Manager at Marco Polo Shenzhen, responded to this review

    Dear 497mario, Thank you for staying with us at Marco Polo Shenzhen and sharing your great experience with us. We're glad to offer your the thoughful service and provide the wonderful experience for you. Thank you again for your time and we do hope that you have the opportunity to visit us again in the future!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

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Additional Information about Marco Polo Hotel Shenzhen

    • The Marco Polo Shenzhen is in the heart of the Futian District, the city’s Central Business District, with 391 well-appointed rooms and suites. Complimentary broadband access, luxurious bathrooms, LCD televisions and coffee/tea making machines are just some of the many amenities that are standard fitting in all of Marco Polo Shenzhen’s rooms and suites. For guests requiring added privacy, the Continental Club Floors (CCF) represent our best and most exclusive offer of convenience, security, quiet and comfort. CCF Rooms and Suites prove an ideal choice with their spacious size, contemporary décor and exclusive setting. Club Floor guests can enjoy privileges like personalised check-in and check-out services, complementary breakfasts and ‘Happy Hour’ cocktails at the Club Lounge. Culinary delights abound at Marco Polo Shenzhen restaurants – Carrianna Chinese Restaurant, Nishimura Japanese Restaurant and the Café Marco, serving a fusion of “Euro-Asian-Chinese” cuisine, as well as, fresh seafood and imported steaks. The Lobby Lounge, Terrace @ Marco Polo and the poolside Margarita Bar are available for casual dining. For those looking to unwind with a fine cigar and brandy, Le Cru Lounge is the place to go.

    • Marco Polo Shenzhen Hotel Shenzhen
    • Marco Polo Hotel Shenzhen
    • Shenzhen Marco Polo Hotel

    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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