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Brought to you by Reviews of Radisson Blu Hotel Hong Quan

• Good Biz Hotel

  selvarajp2018

  Dubai, United Arab Emirates | Jan 9, 2026 | Trip type: Business

  Well Maintained, Excellent hotel staff, Good Breakfast. It would have been good if hotel shuttle available to city of nearest Metro. Overall very good experience. will stay again. i have already recommend this to my friends.

  Anna V, Guest Relations Manager at Radisson Blu Hotel Shanghai Hong Quan, responded to this review

  Dear Guest,
  
  Thank you so much for leaving a review regarding your recent stay with Radisson Blu Shanghai Hong Quan and sharing your experience with us!
  
  I am likewise happy to hear that you left satisfied with hotel facilities and enjoyed our buffet breakfast in Terrace restaurant.
  
  I appreciate that you have recognized our “Yes I Can!” personality and I have shared your comment with entire team.
  
  As for the shuttle service, which unfortunately we don’t have, our hotel provides pick up/ drop off deluxe limousine service from/ to both International Airports for guest’s convenience. And hotel is within walking distance of Metro Line 11, making it easy to get to the morning meetings or visit sights like People’s Square, The Bund and Xintiandi via a short subway ride. And a range of transport options are available from the hotel, including 24-hour taxi service and multiply bus lines to downtown.
  
  Once again, thank you for taking time to convey to us your comments and concerns and recommend us to your friends. We would be more than happy to welcome you back at our Hotel. Please let me know if I can be of any assistance ahead of future visits!
  
  Sincerely,
  
  Anna Vygovskaya
  Guest Relation Manager
  T: +86 21 5355 9999 Ext: 3195
  F: +86 21 5285 2221
  guestrelations.hongquan@radisson.com
  Radisson Blu Hotel Shanghai Hong Quan
  210 Taopu Road Putuo District Shanghai 200333 China
  
  

• Great hotel with great environment and location

  G2796QClucas

  Zhuhai, China | Dec 3, 2025 | Trip type: Business

  I stayed in this hotel for 2 nights. The room was big and very clean. Also, it was very warm, which I appreciated seen the weather in Shanghai those days. The staff is very polite and very used to western guests and culture. The fitness center is a bit old, but it has everything for a workout after a business day. Good location as well if you have to go to the Hongqiao airport or to the train station. There is also a small train station with trains taking you to Suzhou for instance.

• Great hotel with great environment and location

  G2796QClucas

  Zhuhai, China | Dec 3, 2025 | Trip type: Business

  I stayed in this hotel for 2 nights. The room was big and very clean. Also, it was very warm, which I appreciated seen the weather in Shanghai those days. The staff is very polite and very used to western guests and culture. The fitness center is a bit old, but it has everything for a workout after a business day. Good location as well if you have to go to the Hongqiao airport or to the train station. There is also a small train station with trains taking you to Suzhou for instance.

  Anna V, Guest Relations Manager at Radisson Blu Hotel Shanghai Hong Quan, responded to this review

  Dear Guest,
  
  Greeting from Radisson Blu Shanghai Hong Quan! I sincerely thank you for taking the time and submitting the 5 star feedback in relation to your recent stay with us through TripAdvisor, which helps other travelers to make an informed choice on their accommodation when in Shanghai.
  
  Indeed our location is only 15 kilometers away from Shanghai Hongqiao International Airport (SHA) and within walking distance from West Railway Station, making it easy to travel to Suzhou, as you mentioned.
  
  It is wonderful to learn that you were satisfied with your room and room temperature, and stayed warm with us despite the cold weather in Shanghai these days.
  
  Special thank you for your kind words about staff attitude. We aim to give that “Home away from home” feeling to all of our guests and I would like to assure that we strive towards 100% Guest Satisfaction, thus I have addressed the fitness center comment to our Management team with a view to improve. I have enormous pleasure in sharing your review with the team, which is the best motivation for us on our way to excellence.
  
  Once again, thank you for your comments and if I can be of any assistance with future reservations, please do not hesitate to contact me via the hotel!
  
  With Merry Christmas wishes,
  
  Anna Vygovskaya
  Guest Relation Manager
  T: +86 21 5355 9999 Ext: 3195
  F: +86 21 5285 2221
  guestrelations.hongquan@radisson.com
  Radisson Blu Hotel Shanghai Hong Quan
  210 Taopu Road Putuo District Shanghai 200333 China
  
  
  
  
  

• Perfectly fine if not perfect

  Gary8494

  Southport, United Kingdom | Nov 17, 2025 | Trip type: Business

  I stayed in the hotel for three nights, one on arrival in Shanghai and two prior to my leaving China.
  The hotel is perfectly adequate and while a little out of the centre perfectly placed just five minutes walk from Shanghai west metro. The carrefour just up the road is ok for snacks etc.
  
  There are a few places to eat around the carrefour but the hotel has a very good restaurants onsite.
  
  “Jake” in the Chinese restaurant found the perfect balance between attentive and intrusive which so many get wrong...
  
  I don’t speak Chinese but sufficient staff are about that spoke English at least to the point of basic understanding.
  
  
  I would happily stay again and recommend to others
  
  
  
  

  Anna V, Guest Relations Manager at Radisson Blu Hotel Shanghai Hong Quan, responded to this review

  Dear Guest,
  
  Thank you so much for leaving the feedback regarding your recent stay with us through TripAdvisor.
  
  I am grateful for overall positive evaluation of our hotel especially service and location that, as you mentioned, within walking distance of Shanghai West Railway Station and Metro Line 11, and you enjoyed the food options with the delicious dining outlets. I also appreciate that you have recognized Jake’s warm “Yes I Can!” personality and I have shared you comment with him and entire team.
  
  Once again, thank you for staying with us and hope we will remain your preferred choice when your travels bring you back to Shanghai!
  
  
  Sincerely,
  
  Anna Vygovskaya
  Guest Relation Manager
  T: +86 21 5355 9999 Ext: 3195
  F: +86 21 5285 2221
  guestrelations.hongquan@radisson.com
  Radisson Blu Hotel Shanghai Hong Quan
  210 Taopu Road Putuo District Shanghai 200333 China
  

• My award card information.

  jies823

  Shanghai, China | Nov 13, 2025 | Trip type: Business

  The servies person can't give me the related detail information about my award card. I have no time to find the award data in my account. how about to provided this servies for the guest, I think it is very important.

  Anna V, Guest Relations Manager at Radisson Blu Hotel Shanghai Hong Quan, responded to this review

  Dear Guest,
  
  Thank you for taking the time to share your feedback following your recent stay with us on TripAdvisor.
  
  First of all, on behalf of our entire staff here, please accept our sincere apology that we were not been able to provide you with the quality of service you deserve, for being our Club Carlson Member your account information was not provided upon check out time by your request. This issue would be review with Front Office Manager and the necessary action will be taken to live up to the high expectations of the “Yes I Can” service that we wish to display our guests are cared for and looked after during their stay. Please contact me directly by email guestrelation.hongquan@radisson.com to identify you as our guest, and it would be my pleasure to answer all of your questions regarding our Club Carlson rewarding program with a new collection of exceptional benefits, services and privileges at more than 1000 participating hotels worldwide, or to provide your account information.
  
  We sincerely hope that it would be another chance for us to welcome you back and host you with the service you have to come to expect from 5* hotel and can personally assist you.
  
  Best Regards,
  
  Anna Vygovskaya
  Guest Relation Manager
  T: +86 21 5355 9999 Ext: 3195
  F: +86 21 5285 2221
  guestrelations.hongquan@radisson.com
  Radisson Blu Hotel Shanghai Hong Quan
  210 Taopu Road Putuo District Shanghai 200333 China
  

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