Grand Hyatt Hotel Shanghai
(5/5 by China National Tourism Administration)

Nearby: Shanghai World Financial Center, Jin Mao Tower show on map

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Last booking: 8 hours ago

Ranked #23 Hotel in Shanghai

Rated by 2,020 Hotel Guests

Top 3 Nationalities of Hotel Guests

  • American

  • Japanese

  • British

Recent Reviews

  • "Less than satisfactory"Jul 31, 2025
  • "An Over The Top Hotel"Jul 27, 2025
  • "Shanghai experience"Jul 26, 2025

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Family Friendly

  • Business Center


Highlights of Grand Hyatt Hotel Shanghai

Historical attractions and Shopping Attractions all in one place

Electrifying view of the vibrant Shanghai city
Specially catered facilities for corporate customers

A Gateway to discover what the vibrant city has to offer

Located near the Shanghai world financial center

Modern world class amenities like Free WiFi and 24 hour room service offered to customers


1 people booked this hotel in the past 48 hours
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Room type # of guests in room  
Club King Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Room

1 Queen Bed

Sleeps 3 guests (up to 2 children)

Grand Twin Room

2 Twin Beds

Sleeps 3 guests (up to 2 children)

Grand King Room (River View)

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Twin Room (River View)

2 Twin Beds

Sleeps 3 guests (up to 2 children)

Club Twin Room

2 Twin Beds

Sleeps 3 guests (up to 2 children)

Grand Suite

1 King Bed

Sleeps 3 guests (up to 2 children)

Grand Room

1 King Bed

Sleeps 3 guests (up to 2 children)

Club Room (River View)

1 King Bed

Sleeps 3 guests (up to 2 children)

Club Room (River View)

1 Queen Bed

Sleeps 3 guests (up to 2 children)

Room (River View)

1 Queen Bed

Sleeps 3 guests (up to 2 children)


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Over 2,020 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


19.2 km (11.9 miles) drive (27 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Grand Hyatt Hotel Shanghai

    • Located near the Shanghai world financial center
  • No.88 Century Avenue, Pudong New Area, Shanghai, China
      • Shanghai World Financial Center
      • Jin Mao Tower
      • Dongchang Road
      • Oriental Pearl Tower (Dongfang Mingzhu)

Grand Hyatt Hotel Shanghai


What's In the Hotel

    • Free WiFi
    • Free Wired High-speed Internet
    • Free Self Parking
    • Shopping on Site
    • Gift Shop
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of restaurants - 7
    • Number of floors - 88
    • Total number of rooms - 548
    • Airport Transportation (Surcharge)
    • Concierge Services
    • show more
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Business Center
    • Meeting Room
    • Conference Center
    • Conference space size (meters) - 2800
    • Conference space size (feet) - 30139
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Wedding Services
    • Express Check-out
    • Express Check-in
    • Health Club
    • Sauna
    • Spa
    • Steam Room
    • Spa Tub
    • Hair Salon
    • Coffee/Tea In Lobby
    • Number of bars/lounges - 2
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Slippers
    • In-Room Safe
    • Minibar
    • Free Bottled Water
    • Blackout Curtains
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Complimentary Toiletries
    • Bathrobes
    • Iron in Room
    • Separate Bathtub and Shower
    • Free Crib/Infant Beds
    • Extra Bed Available (Surcharge)
    • show more
    • Premium Bedding
    • Climate Control
    • Cable TV Service
    • Premium TV Channels
    • Coffee/Tea Maker
    • In-Room Childcare/Babysitting
    • In-Room Massage Service
    • Turndown Service

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥239.20 ($37.42) per person (approximately)
      • ¥650.00 ($101.69) per vehicle (roundtrip)
      • ¥230.00 ($35.98) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Grand Hyatt Hotel Shanghai

  • Less than satisfactory
    785valeriey
    Singapore | Jul 31, 2025 | Trip type: Business

    The hotel’s entrance was pretty run-down given its branding. Service was average. Front desk area was small, lighting was dim, resulting in a poor check-in experience.

    However, compliments must be given to the business centre staff who helped me although it was after operating hours (by the way, the Business Centre is old and small).

    The worst experience was there was never bell boy or anyone outside the lobby to assist guests with transportation.

    A taxi driver who took me also complained of how the staff approached him for RMB20 if the driver wants a guest who needs to go to the Airport (ie priority given to taxi drivers who pay hotel staff for better customers).

    This is certainly absurd and a disgrace to the Hyatt brand!

    Will L, Manager at Grand Hyatt Shanghai, responded to this review

    Dear Guest,

    Warm greetings from Grand Hyatt Shanghai!

    Thank you so much for taking your time to share with us your feedback during your stay. Please accept our sincere apologies for the service and product shortfalls. It is disappointing to know that you were not provided with the true Hyatt hospitality of which we are capable. Your feedback regarding our hotel about service and facilities has been shared with the team to ensure improvement in the future. Please rest assured that together with the Management team, we will look into this matter accordingly.

    We apologies for any inconvenience caused. Meanwhile, we hope to have the opportunity to reinstate your confidence in our service delivery and look forward to welcoming you back again.

    Best regards,
    Grand Hyatt Shanghai

  • An Over The Top Hotel
    1948Steven
    Fort Lauderdale, Florida | Jul 27, 2025 | Trip type: Business

    When I am in Shanghai I only stay at the Grand Hyatt Shanghai! The location is close to Pudong and the view are spectacular. My room was well appointed and very comfortable. The staff is highly professional and very friendly. What really impressed me was the quality and variety of food served in their various restaurants - Grill, Asian, Breakfast Buffet, etc. I had the pleasure of meeting Ahmet Bilgen, Chef de Cuisine (On 56 Kitchen).
    He and his staff don't miss a beat. If you like great food and a wide variety of options, don't miss eating in any of his restaurants.

    Will L, Manager at Grand Hyatt Shanghai, responded to this review

    Dear Guest,

    Many thanks for sharing your review of your recent stay with us.

    We are thrilled to know how much you enjoyed your stay. As we strive to create memorable hotel experiences for all of our guests, we very much appreciate your recognition of our attentive and professional service. Thank you for your kind comments, particularly about our hotel location, nice view, service, rooms, and the food we provide.

    We look forward to welcoming you back soon for another memorable stay.

    Best regards,
    Grand Hyatt Shanghai

  • Shanghai experience
    EH S
    Jul 26, 2025 | Trip type: Business

    Quite a good experience as it used to be one of the most tallest building and hotel in Shanghai but overtake by Park Hyatt. Nice view from the bar at 87th floor, but the food and drinks a little bit pricy.

  • Shanghai experience
    EH S
    Jul 26, 2025 | Trip type: Business

    Quite a good experience as it used to be one of the most tallest building and hotel in Shanghai but overtake by Park Hyatt. Nice view from the bar at 87th floor, but the food and drinks a little bit pricy.

    Will L, Manager at Grand Hyatt Shanghai, responded to this review

    Dear Guest,

    Warm greetings from Grand Hyatt Shanghai!

    Thank you for your feedback and we are pleased to learn that you enjoyed your stay in our hotel. We truly appreciate hearing from our valued guests and thank you for taking the time to share your experience. We will sincerely consider your kind advice and make improvement to the area you point out.

    We look forward to welcoming you back in the near future.

    Best regards,
    Grand Hyatt Shanghai

  • Sleep on CLOUD
    relaxistanbul
    Singapore, Singapore | Jul 23, 2025 | Trip type: Friends getaway

    Stayed at 70th floor.
    Aged room furnishing but still well maintained.

    Spacious and above the cloud.
    Surrounded by others skyscrapers and feel as at outer space.

    That's really recommended to stay at hotel for Liu Jia Hui panoramic view.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Grand Hyatt Hotel Shanghai

    • Crowning the prestigious 88-storey Jin Mao Tower, the hotel begins on the 53rd floor and rises to the 87th floor. The 555-room Grand Hyatt Shanghai is located in the centre of Lujiazui, Pudong’s business and financial area. As Hyatt International’s flagship property in China, Grand Hyatt Shanghai caters to the international business traveller by offering a style of service and range of facilities that are second to none.Jin Mao Tower was developed by China Jin Mao Group Co. Ltd, and designed by world-renowned architects, Skidmore, Owings and Merrill of Chicago, and soars to a height of 420.5 metres (1,380 feet). The most dramatic architectural feature of the tower is a 33-storey atrium inside Grand Hyatt Shanghai, starting on the 56th floor. The interior design of the hotel is by Bilkey Llinas Consulting of Palm Beach, Florida.Featuring contemporary art deco touches combined with traditional Chinese imagery, the guestrooms are spacious and all have stunning views of Shanghai. All guestrooms have complimentary broadband and wireless Internet access, CAT 5 high-speed modem computer dataports, two-line telephones and a voicemail message system. The oversized bathrooms are appointed with separate baths and showers, feature high-tech shower-towers with three shower heads and have heated mirrors in the shower cubicle (convenient for shaving while you shower), clear glass sinks and double-sided wardrobes. The hotel has seventeen Grand Suites, seventeen Grand Riverview Suites, eight Diplomat Suites, two Presidential Suites and one Chairman Suite. Exclusive Grand Club accommodation is provided at the top of the hotel, ideal for business travellers seeking an even higher level of personalised service. An all-day concierge is provided to guests that can also enjoy complimentary continental breakfast, evening cocktails served with deluxe hors d’oeurves and coffee and tea in the comfort of the private two-storey Bund View Grand Club Lounge. An executive boardroom is available for Grand Club guests.Located on lobby level 54, Grand Hyatt Shanghai’s Business Centre provides a full range of office equipment and confidential secretarial services, such as translation, printing and parcel wrapping. Business cards can also be printed and delivered. The Business Centre also offers private work areas for rental on an hourly or daily basis and a conference room seating up to ten people. To allow for differences in international time zones, the Business Centre is open 24 hours a day, seven days a week.To wind down after a day of hectic business dealings, the business traveller can appreciate Grand Hyatt’s fitness and recreational facilities that are located on level 57, namely Club Oasis. In addition to comprehensive health club facilities and spa treatments, guests can enjoy swimming in the sky pool while enjoying the breathtaking panorama of the Shanghai skyline.Grand Hyatt Shanghai offers the business traveller an extensive selection of restaurants and bars to enjoy and entertain in. Facilities include Canton restaurant, ON56 (a collection of eateries on level 56 featuring Kobachi Japanese restaurant; Cucina, an Italian restaurant serving brick-oven pizzas; The Grill, offering the freshest seafood and succulent prime-grade meats; Patio, a lounge at the base of the 33-storey atrium; and Wine Bar, offering the most extensive wine selection in town). Grand Hyatt Shanghai is also home to the Sky Lounge Cloud9, a favourite for night owls on the 87th floor; Piano Bar located on level 53 of the Jin Mao Tower, offering breathtaking views of the city; Grand Café, a 24-hour restaurant with buffets; Food Live, a food court with five Asian and Western counters and a casual Chinese restaurant; and Club Jin Mao located on the 86th floor. Club Jin Mao is Shanghai’s most prestigious Shanghainese restaurant and offers the finest facilities for entertaining and relaxation. It's exquisite and authentic cuisine and highly personalised services are available to the public. The hotel’s extensive event and conference facilities include the Grand Ballroom for 1,200 people, the Crystal Ballroom for 750 people and thirteen separate meeting rooms. State-of-the-art multimedia and video conferencing are also available.Located in the prosperous Pudong business district, Grand Hyatt Shanghai is just ten minutes from The Bund, the city’s famous waterfront showcasing turn-of-the-century architectural masterpieces and the Yu Yuan Garden. Shanghai Hong Qiao International Airport is a 30-minute drive and Grand Hyatt Shanghai is the closest five-star hotel from Pudong International Airport, approximately 45 minutes away.

    • Grand Hyatt Shanghai Hotel Shanghai
    • Shanghai Grand Hyatt
    • Hyatt Shanghai
    • Shanghai Hyatt
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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