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Location of Charms Hotel Shanghai

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• Location of the Hotel are good

  Bong C

  Oct 19, 2025 | Trip type: Business

  the hotel are located near to Nanjing Road (Shopping ~ 5 mins walk), The bung (Attraction ~ 25 mins walk) & Yu Garden (Attraction ~30 mins walk). I would said it is the cheapest 3 star hotel you can get in this area. The hotel is not so bad, just a bit old and not well maintained. If you are a traveler wouldn't like to spend too much on fancy hotel but good location. I would recommended the hotel to you. Wifi wasn't work during my 2 days stay here. Lobby Toilet are a bit dirty. The rest are ok.
  Note: There will be a lot of people offering message/ outside the hotel, DO NOT take any of their offer if you don't want to get into trouble. DONE TRUST any local stranger offering you anything during your stay in Shanghai.

• Well located but showing it's age

  Ish_Kabibble

  Las Vegas | Oct 6, 2025 | Trip type: Couples

  We are world travelers, retired and on a budget. We rate budget hotels. We expect problems and understand the balance of budget vs service. We stayed at the Charms Hotel in Shanghai. It is rated 3 stars. We stayed 9 days.
  Pluses. The hotel is centrally located and walking distance to all major attractions. Lots of nice artwork around the reception and common areas. Overall, our room was clean. Beds were very comfortable. Bedding was clean. Amenities were available as described in booking sites. Flat screen TV worked. Internet worked ok but for the government censors. Elevators worked. Maid service is good. Bottled water every day. All lights worked. Plenty of hot water. Toilet worked.
  Minuses. Don't believe the pictures that you see in the booking companies. Check the guest pics. As for the hotel room itself, there were the typical problems of a 2-3 star hotel. Air conditioning worked but be warned,. There doesn't appear to be fresh air added to the mix. Stale air. Open the window and listen to the melody of honking horns. I am an a/c tech. When asking for a room, request a quiet room, not a room with a view.
  Rugs were stained and the furniture was scratched. Loose screws, sagging doors, loose electrical plates etc. No shelves in dresser for clothes. Worn out towels. Very few shelves and hooks overall. Grout in bathroom dirty. One skinny tp roll a day. Room seemed very small compared to pics on booking site.
  The check-in was slow. Not enough staff. Few English speaking employees. The English speakers were overworked so that they answered your questions but were brief and did not elaborate. Only one was very helpful. . No maps of city. Restaurant was disorganized, poor selection, and noisy while we were there . Better prices outside.
  Would we stay here again? Well, it's way over our normal budget but all in all it's reasonable and well located if you can live with the minuses.

• Well located but showing it's age

  Ish_Kabibble

  Las Vegas | Oct 6, 2025 | Trip type: Couples

  We are world travelers, retired and on a budget. We rate budget hotels. We expect problems and understand the balance of budget vs service. We stayed at the Charms Hotel in Shanghai. It is rated 3 stars. We stayed 9 days.
  Pluses. The hotel is centrally located and walking distance to all major attractions. Lots of nice artwork around the reception and common areas. Overall, our room was clean. Beds were very comfortable. Bedding was clean. Amenities were available as described in booking sites. Flat screen TV worked. Internet worked ok but for the government censors. Elevators worked. Maid service is good. Bottled water every day. All lights worked. Plenty of hot water. Toilet worked.
  Minuses. Don't believe the pictures that you see in the booking companies. Check the guest pics. As for the hotel room itself, there were the typical problems of a 2-3 star hotel. Air conditioning worked but be warned,. There doesn't appear to be fresh air added to the mix. Stale air. Open the window and listen to the melody of honking horns. I am an a/c tech. When asking for a room, request a quiet room, not a room with a view.
  Rugs were stained and the furniture was scratched. Loose screws, sagging doors, loose electrical plates etc. No shelves in dresser for clothes. Worn out towels. Very few shelves and hooks overall. Grout in bathroom dirty. One skinny tp roll a day. Room seemed very small compared to pics on booking site.
  The check-in was slow. Not enough staff. Few English speaking employees. The English speakers were overworked so that they answered your questions but were brief and did not elaborate. Only one was very helpful. . No maps of city. Restaurant was disorganized, poor selection, and noisy while we were there . Better prices outside.
  
  Would we stay here again? Well, it's way over our normal budget but all in all it's reasonable and well located if you can live with the minuses.

• Nice! Right in the heart of it

  Crystal S

  Sep 3, 2025 | Trip type: Family

  We enjoyed our stay! The location was central to shopping, restaurants, subway and the Bund. Everything was within a 20 min walk. Staff were friendly. Room showed some signs of wear but was still everything we needed and we got our rooms for $65 USD a night which are normally almost $300.
  

• Stay at Charms hotel

  traveler-perth

  perth | Aug 31, 2025 | Trip type: Couples

  My stay at this hotel is quite good my room air condition did not work but I was given a other upgraded room immediately and this room was excellent, I had a room safe to put in your passports and money, The staff is very friendly and helpful , the breakfast is mostly Chinese ,for the westeners thy have only coffee and toost and some bread rols but overall I was quit happy with the stay.

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