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• Sad place in great location

  FitzOblongo

  Shanghai | Dec 8, 2025 | Trip type: Business

  A really nice hotel in a great location overlooking the big lake (Tai Hu). Directly at the waterfront and without any traffic except by ships passing. Lake view rooms are really worth the premium they ask for. No, it is not a Radisson as you might have thought, but branding in China is a bit odd. Rooms are nice and facilities as well, but it is that missing maintenance budget that brings places like this down. Great when new, but falling apart quickly. I would make the hotel manager sleep in his own hotel - every night in a different room - to see what is wrong. It is a pity. A little more attention to detail.
  There are two bars according to the signage, but the one that actually would provide a lake view is never open. At least not the last 3 times I stayed there. The lobby bar is so sad. No atmosphere, no style, nothing. Wine that isn't on the list and overpriced. No wine glasses. No peanuts or anything like that for the late night business acquaintance. Cold of course with ceilings 10 meters high. Nothing to look at. A sad place.
  The spa might be nice, but no English menu/price list. And apparently no interest to provide any motivation to make us try.
  Payment with foreign credit cards is also denied in spite of the stickers saying all cards accepted ...
  This hotel, as young as it is, might have seen better days. Too bad.

• ok for short stays

  planetjulija

  Brisbane Region, Australia | Nov 7, 2025 | Trip type: Couples

  GOOD: Right next to the lake, nice view, comfortable and spacious room, nice indoor pool, ok breakfast selection, close to the sightseeing boardwalk, they let us check in without my forgotten passport.
  BAD: A bit hard to find if you drive yourself, staff spoke really poor English for a 5 star hotel, no English channels on TV and no English instructions for most things in the room, guests smoked all over restaurant during meals even though it's supposed to be non-smoking.

• Good hotel

  Paperball

  Scotland | Aug 19, 2025 | Trip type: Business

  This hotel is very pleasant and is a relatively low rise development by Chinese standards. Whenever I have been there (maybe 4 times now) it is very quiet and peaceful. The staff are helpful, but not many (reception do) speak English (not a problem for me as I can order a cold beer in Chinese which is all I need). The rooms are nicely appointed. Good quality beds, clean, nice bathrooms, balcony. However, don't leave the balcony door open, there are lots of mosquito's around this area near the lake. Good views over the lake.
  Breakfast is not the best I've had in China by a long way, it is a little too Chinese for my tastes. However, it has coffee, toast, cereal and fruit so it's fine.
  My tip is to leave the hotel around 7pm, turn left out of the hotel, within 100 metres go through the gate on the left beside the little guard house. This short walk through trees takes you to the promenade. Turn left, you will see the light show in the distance, and walk for around 15 minutes until you get to the majestic Sheraton Huzhou Hotel. The light show on this amazing building lasts for about 2-3 hours, and if you are in Huzhou you MUST see it. There are lots of Chinese people around taking pics, and there are quite a few Chinese restaurants nearby.
  A room at Landison is about 60USD. At the Sheraton about 250USD. The best bit of the Sheraton is the light show, the rooms are nothing special and wifi isn't free! So stay at the Landison and walk along to see the light show.

• Nice Rooms, Nice Balconies, Nice Beds, Useless Staff

  JessicaShang

  Shanghai, China | May 30, 2025 | Trip type: Business

  If Huzhou is going to become a weekend destination for the people for Shanghai, like Suzhou or Hangzhou its really going to have to step up its Customer Service. Less than 1 staff member at a time onsite can speak any form of English, a Concerige should at minimum understand broken Mandarin, English, plus another language, they didnt seem to understand anything. I asked for a bottle of water in Chinese, and they called me a taxi and got mad that I didnt want the taxi at that time. Also they made the mistake on the taxi but than the taxi charged me for the mistake 2 hrs later when I needed the taxi and it charged me 97.50 RMB for 6 minute drive. Go spend the money and stay at the Sheraton in Huzhou it will be worth every penny. The General Manager Jonathan is a lovely man, who welcomed us into a hotel we were not even staying at us, and hosted us a lovely party. Everyone that works at this Sheraton Speaks English very rare for China.

• Probably the best of a bad lot

  ShanghaiJululu

  Shanghai | Jan 8, 2026 | Trip type: Business

  This hotel is a massive conference/corporate events property that is largely abandoned. It appears to operate at around 10 percent capacity and is staffed accordingly.
  Food is dreadful and bar services are rudimentary. If you don't have your own car and driver then I strongly recommend avoiding it completely as it's isolated and inconvenient. Taxis won't venture near the place and there is no way of getting in and out of the vast hinterlands.
  The entire acreage is surrounded by empty "investment" apartments and timeshares. As is the usual practice these are in a constant flux of construction and decline as some places fall apart while others are not finished being built yet. Likewise - while relatively new the hotel is showing it's age and appears 15 years old instead of 2 or 3 or however old this place is. Think typical 3 star property in China and you'll get the idea.

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