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Brought to you by Reviews of Best Western Hotel Meiyuan Hangzhou

• Mixed experience.

  Joanna E

  Newcastle upon Tyne, England, United Kingdom | Sep 14, 2025 | Trip type: Friends getaway

  The best thing about this hotel was the staff. They were helpful, polite and very on the ball with customer service. The only down side to the staff was that they had very little English. But we were in China so really, that is fair enough.
  The bad thing for us was one of the rooms. Both rooms we booked were supposed to be executive rooms but one of the rooms we were given was not an executive room. It smelled of smoke and had a dirty carpet.
  The other issue was that when we booked, we booked with access to the executive lounge but were not actually given access to the lounge.

• Good Hotel

  nks1947

  Gurgaon, India | Aug 5, 2025 | Trip type: Business

  I stayed in this hotel for two nights in July 2015. Reception area is good for a business hotel. Executive room I had booked was reasonably good & very clean. Toilet was of good size with toiletries provided. There was an electric kettle and cups etc. but supply of tea/coffee pouches & accessories like sugar and milk were not supplied or replenished. During my stay of 3 days 2 nights there was one coffee n one crumbled milk pouch in the designated box for these items. When I requested the house keeping the girl could not understand. Executive Lounge is there but not properly managed.
  For leisure, West Lake is just 15 minutes by cab.
  Coming to staff, they are very polite and customer friendly. Front office staff has good working knowledge of English & so some of the restaurant staff.
  Overall the stay was good.

• Good Breakfast

  DannyHS

  Jakarta | May 23, 2025 | Trip type: Friends getaway

  The location is nothing special and the room facility was nothing exceptional. Although everything is presented cleanly. The breakfast menu is plentiful both western and asian standards, and the quality not bad.

• Good Deal

  HerbertLi

  Shanghai, China | May 5, 2025 | Trip type: Couples

  I had bad experience with Best Western at Beijing last year, but this one in Hangzhou is a pretty good one which has been renovated in 2012. I got a last minute deal at USD 70 for one night at their executive level, as it was quite late so I have to check in at the ground floor lobby. To my surprise, there is only one guy at the front desk busying to answer all kinds of phone calls while helping me for the check in, and it took me more than 15 mins to get my room card. Room is okay and I didnt expect much, as I am just making a stopover in the city.
  Breakfast is pretty good which were served at the execuitve lounge at the same room level, it is like a semi buffet and food variety is more than enough. However, the food smell is all around the whole floor and along the corridor, I think they have to take about how to deal with this.
  Overall, I did enjoy my stay and good that they provide free parking as well.

• A great hotel

  Trevore40

  Treorchy, United Kingdom | Apr 12, 2025 | Trip type: Business

  I often visit this hotel during business trips and like it even more since the refit.
  Due to my consecutive visits I get free upgrades to the top floor.
  The hotel is clean friendly and above all quiet. The hotel is located a short walk from the west lake and other attractions such as the silk market. It is very economical too.
  I always look forward to going there and expect to be visiting in the next few weeks.

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