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Brought to you by Reviews of Minshan Lhasa Grand Hotel Chengdu

• Short stay but pleasant

  Pangelinan

  San Francisco, California | Jul 30, 2025 | Trip type: Couples

  The staff were very helpful even if we didn't speak Cantonese or Mandarin. They went out of their way to call a manager who spoke English. The complimentary breakfast buffet was overwhelming. they had western and Chinese options and a little of Tibetan snacks.

• Friendly Welcome

  Viridis21

  Liverpool, United Kingdom | Nov 10, 2025 | Trip type: Couples

  Stayed here as a member of a tour group, and received a charming welcome when we arrived quite late in the evening. Staff assembled in the foyer to greet us; we were each draped with a white scarf and treated to a rendition of a Tibetan folk song. It would be churlish to be critical after that. The room was fine, but a little hot; having struggled with the air con controls, I followed the instructions that said 'in case of difficulty phone reception'.The lovely lady on reception spoke very little English (and why should she...we Brits do get a bot spoiled), but shortly after a confusing conversation in which little was communicated, I received a call back from a colleague who did speak English, and after I explained the problem she said 'perhaps you can open the window'. On reflection this was a piece of pragmatic and environmentally friendly advice, though it wasn't quite what I had hoped for. And she was genuinely trying to be helpful and resolve the problem. That probably summed it up - friendly and willing - and a bit quirky, but not quite getting it right on delivery. The dining room with its wooden representation of Lhasa dominating is something to behold though!

• Has a wonderful restaurant

  Alan H

  Limavady, United Kingdom | Sep 25, 2025 | Trip type: Couples

  The restaurant has a huge wooden model of Lasa - very impressive. However, the breakfast on our first morning was rather lacking.
  The bedrooms are comfortable and well equipped, but showing some signs of it's age.
  The staff are very helpful and gave our group a lovely welcome including a song, even though it was near midnight due to a four hour flight delay.
  I struggled between three and four stars for this hotel, but just came down on the side of four.

• I'm sure that there are better options in Chengdu

  CanadianFamily444

  Vancouver, Canada | Aug 1, 2025 | Trip type: Family

  Ok place. Our room was nice enough and was very clean. Beds were good.
  Our safe was locked in an open position. I suppose I could have requested that it be fixed for use, but it was not bolted down so I would not have used it in any case.
  It took forever for hot water to reach the shower.
  Slow but passable internet.
  I wish that this 4-star international hotel had at least one English TV channel.
  Good location near many good restaurants.
  The front desk seemed very inefficient and had trouble with my perfectly good international Visa card. Yet my back up card worked...
  I would look around for a better choice next time I'm in town.

• Good location but not nice room.

  Meredith19

  Cairns, Australia | Oct 4, 2025 | Trip type: Couples

  This hotel was in a good location. It was cheap to catch a taxi into the city (about 15 yuen) and the neighbourhood was really interesting and safe to walk around. The hotel itself is very tired and quite run down. Our room smelt of smoke and there was a cigarette burn on the chair even though we asked for a non-smoking room. The corridors and elevator also smelt of smoke. Bathroom was filthy. The toilet and bed sheets were clean which was the only reason we stayed instead of finding another hotel. Breakfast was OK.

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