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Brought to you by Reviews of Holiday Inn Express Hotel Gulou Chengdu

• Excellent service, best value for money

  Ying L

  Dec 22, 2025 | Trip type: Couples

  Hotel is located in a residential area. Three blocks to metro, one and half blocks to bus station.I took public transportation everyday during my four days trip. I stayed at 19th floor. Room is big and quiet. Bed is very comfortable. Service is excellent. There was a welcome fruit plate when we arrived. Front desk not just remembered my name, they also remembered my birthday. They were so sweet to send a gift to my room on my birthday. I love their breakfast. They offered both Chinese and Western style hot and cold breakfast. Chinese style breakfast is my go-to every morning. They freshly made different dishes every morning. You get to try some traditional local food. For coffee lover, their coffee machine makes excellent espresso. By the way, their restaurant opens for dinner. They have English menu.

  Holiday Inn Exp... C, IHG Social Listening Team at Holiday Inn Express Chengdu Gulou, responded to this review

  Dear Ying L,
  
  Thanks for choosing to stay in our property. We are so delighted to know that our hotel's location,staff service and breakfast provided were well to your liking. Motivational words like yours are always much encouraging to all of our staff. We appreciate your comments and welcome you to stay with us again in the near future.
  
  Warmest Regards,
  IHG Social Listening Team

• Great for the price

  xiliu82

  Belmont, California | Dec 8, 2025 | Trip type: Business

  Stayed here for 2 nights since it is close to a conference I was attending. I was upgraded to a suite which has a great size and is very clean. Also the hotel is very much reasonably priced, and exceeded my expectation. Did not interact too much with staff so not clear on the service though.

  Holiday Inn Exp... C, Manager at Holiday Inn Express Chengdu Gulou, responded to this review

  Dear guest, We are honored that you choose our Holiday Inn Express Chengdu Gulou for your stay. By always being attentive, bringing a human touch to every interaction, and going the extra mile when it matters, we will ensure that every guest feels more than ready to take on whatever awaits them. Thanks again for your praise to our hotel,hope you can choose to stay with us again in the future and wish a happy day! IHG Social Listening Team

• Very Nice Hotel

  Tammy H

  Wake Forest, North Carolina | Nov 22, 2025 | Trip type: Family

  We enjoyed our stay here. The staff is friendly & spoke English. Our room was modern, clean & had all we needed. Set in the heart of downtown Chengdu, all you need is walking distance away, even the subway.
  

  Holiday Inn Exp... C, Manager at Holiday Inn Express Chengdu Gulou, responded to this review

  Dear guest,
  
  Thank you for taking a moment to share your experience with us here at our hotel. Glad you appreciated the good location and this inspired us very much.We know our guests arrive ‘in flow’ and ‘on the move’: our job is to be ready, attentive and proactive to keep them that way and make them feel they are in good hands.Once again, we look forward to your next stay with us and continuous support in the near future.
  
  IHG Social Listening Team

• EXCELLENT LOCATION

  Alicia_2020

  Auckland, New Zealand | Nov 21, 2025 | Trip type: Friends getaway

  We were on the 12th floor. Excellent room. The frosted glass brick wall was a bit awkward for myself and my friend. Was not ideal if someone went to the toilet in the middle of the night and turned on the light. Close to everything eg the main square, shopping, metro, but far enough so that we weren't bothered by traffic noise. Only a couple of receptionists spoke English so made communication a bit difficult if they were not working. Needed them to translate for us when we wanted more towels from housekeeping. There is a small tour office but the guy who works there speaks zero English, the lady speaks some English and tried her best with a translation app.

  Holiday Inn Exp... C, Manager at Holiday Inn Express Chengdu Gulou, responded to this review

  Dear guest, Thank you for choosing to stay in our hotel. It is our honor to have you staying with us. By always being attentive, bringing a human touch to every interaction, and going the extra mile when it matters, we will ensure that every guest feels more than ready to take on whatever awaits them. Thanks again for your praise to our hotel,hope you can choose to stay with us again in the future and wish a happy day! IHG Social Listening Team

• Nice Hotel

  jet117hk

  Hong Kong, China | Nov 21, 2025 | Trip type: Family

  Nice hotel, friendly staff, clean rooms, convenient location and lots restaurants around.
  Requested connecting rooms and hotel arranged accordingly, rooms were large and well cleaned, however, there was no fridge in the room, which was kind of odd and disappointed ...since I like cold drinks very much.
  Not close to any Subway station, several buses stop nearby, lots of rental bikes.
  There were many Sichuan cuisine restaurants in the neighborhood, cheap, in good quantity and delicious...You should try some.

  Holiday Inn Exp... C, Manager at Holiday Inn Express Chengdu Gulou, responded to this review

  Dear guest, we are honored that you choose our hotel for your stay. For the hotel, the quality of service is essential, not only can enhance the image of the hotel, but also allow guests to feel the concern and care. And whether our guests are traveling for business or leisure, globally or locally, everything we do is designed to exceed their expectations and deliver greater value where it matters most.hope you can choose to stay with us again in the future and wish a happy day! Sincerely, IHG Social Listening Team

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