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Brought to you by Reviews of C Kong Hotel Beijing

• Cheap but Great Interior

  muzicalion

  Singapore, Singapore | Aug 24, 2025 | Trip type: Friends getaway

  Bought a deal to stay at this hotel. It was considered cheap. Wasn't expecting much, but to my surprise, the interior of the room was superb for the price I paid. Bathroom consists of showers and bath tub. It's clean as well. It even has swimming pool, sauna, ping pong table, and spa. I recommend this place

• C Kong Mediocre Hotel

  Nicole Y

  Vancouver, Canada | Jul 15, 2025 | Trip type: Family

  I have never written a review of a hotel before, and have yet (until now) experienced such bad customer service that I have been inclined to.
  This hotel was part of the Nexus tour of Beijing for 7 days. As a side note, half of the tour got to stay at another hotel... I am envious.
  My biggest issue is: If you market your hotel as being a 5-star luxury hotel, it better at least SEEM like a 5-star luxury hotel.
  My biggest specific issues:
  Cold or not hot enough food during the morning breakfast
  Dirty towels being reused each day (they don't change towels if they're left on the floor of the bathroom - which I thought was a convention - instead they're changed if they're left on the desk. However, a few days I noticed the towels were hung up wet...)
  Only 2 sets of toiletries and towels each day (there being 3 of us), despite asking front desk about this repeatedly
  Crooked or moldy bathroom fixtures
  Wobbly bathroom floor tiles
  Dirty utensils during the morning breakfast
  The one pro was that the beds were very soft and sheets were warm and very fluffy. However, as the third person, I got to sleep on a roll-out bed that was incredibly hard and had a thin mattress.
  Yes, the location of the hotel is good. It is conveniently near the attractions of Beijing. However, with the terrible traffic in the city, being close does not mean you'll get there quickly.
  I just wish that the people at the front desk at least tried to speak English. Unless you spoke in Mandarin, they pretty much ignored you. Their lack of attention, and lack of trying... just made this one of the worst hotel experiences of my life.

• C Kong Mediocre Hotel

  Nicole Y

  Vancouver, Canada | Jul 15, 2025 | Trip type: Family

  I have never written a review of a hotel before, and have yet (until now) experienced such bad customer service that I have been inclined to.
  This hotel was part of the Nexus tour of Beijing for 7 days. As a side note, half of the tour got to stay at another hotel... I am envious.
  My biggest issue is: If you market your hotel as being a 5-star luxury hotel, it better at least SEEM like a 5-star luxury hotel.
  My biggest specific issues:
  Cold or not hot enough food during the morning breakfast
  Dirty towels being reused each day (they don't change towels if they're left on the floor of the bathroom - which I thought was a convention - instead they're changed if they're left on the desk. However, a few days I noticed the towels were hung up wet...)
  Only 2 sets of toiletries and towels each day (there being 3 of us), despite asking front desk about this repeatedly
  Crooked or moldy bathroom fixtures
  Wobbly bathroom floor tiles
  Dirty utensils during the morning breakfast
  The one pro was that the beds were very soft and sheets were warm and very fluffy. However, as the third person, I got to sleep on a roll-out bed that was incredibly hard and had a thin mattress.
  Yes, the location of the hotel is good. It is conveniently near the attractions of Beijing. However, with the terrible traffic in the city, being close does not mean you'll get there quickly.
  I just wish that the people at the front desk at least tried to speak English. Unless you spoke in Mandarin, they pretty much ignored you. Their lack of attention, and lack of trying... just made this one of the worst hotel experiences of my life.

• Not a good experience

  Jan R

  Brisbane, Queensland, Australia | Apr 22, 2025 | Trip type: Friends getaway

  This hotel is large and noisy. And our bathroom had a very bad odour as did the rest of the hotel. The dining room floor was very dirty, so much so that I didn't eat breakfast there on the final two mornings of our four night stay as I wondered how clean the kitchen would be. There was little evidence of any english signage in the dining room and apart from the freshly cooked omelettes and the boiled eggs, the food was cold. No juice and no tea or coffee replenishment. The toaster didn't work either.
  It would have been nice to have had at least one English speaking TV channel but that wasn't to be. Wifi only in a very noisy foyer.
  The beds were clean and comfortable.

• C Kong very ordinary

  JDE0911

  Melbourne, Australia | Jan 20, 2026 | Trip type: Friends getaway

  We stayed at this hotel in November as we got bumped out of the hotel we were to stay in because of the Communist Convention there at the time. We too were booked on a Nexus tour. The hotel had no atmosphere and it was dark as in half the lights didn't appear to be on. I guess they were conserving energy. The rooms were like a sauna at night aircon was on 25c at night and there was no air in the room at all and was really uncomfortable. It's true what Nicole Y says that the service has a lot to be desired. We ate in their restaurant and ordered a bottle of white wine what they servied us was a bottle of something that neither looked or tasted like wine infaact it was undrinkable. Breakfast was ordinary they were cooking one lot of fried egg at a time which is really time consuming. The toast took a week to toast any bread but in all because we had good company we had a good time. No thanks to the hotel staff I must say.

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