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Brought to you by Reviews of Swissotel Hotel Beijing

• Top location and great fitness facilities

  charlotteB2108JG

  Jan 5, 2026 | Trip type: Family

  Cosy atmosphere albeit a bit oldfashioned. Functional, small rooms. Well-run fitness with sizable room for group training, views, tennis court and swimming pool with a lovely setting. Entrance a bit akward “on the other side” of the building. Good breakfast.

  Jason W, Director of Guest Experience at Swissotel Beijing Hong Kong Macau Center, responded to this review

  Dear CharlotteB2108JG,
  
  Greetings from Swissotel Beijing.
  
  Thank you for your comments on the recent stay with us. We value your kind feedback very much as it would assist us to serve you better in the future. We are very pleased to see that you had enjoyed your stay. There is nothing exciting than receiving a satisfactory feedback from the guests. Thank you.
  
  With regards to the hotel building, you may be interested to know, as the hotel is turning 27 years old, we are studying the best way to provide a modern guest experience soon. Meanwhile, please be rest assured that we are looking constantly into training our entire hotel team, striving for excellence in service.
  
  Again, thank you for staying with us and looking forward to welcoming you back to Swissotel Beijing in the near future.
  
  Best regards,
  Jason Wang
  Director of Guest Experience

• Mediocre Rooms, Good Services, Good Location

  Nima G

  Dec 31, 2025 | Trip type: Business

  Swimming pool was uncrowded and nice. Access to Sanlitun and Wangfujing is easy; You can walk to the Sanlitun in 20 minutes. For Wangfujing it takes less than an hour if you walk and around 20 minutes if you take a car. A metro station is adjacent with the hotel, too.

• Great customer service

  Aojing

  Dec 29, 2025 | Trip type: Family

  Great location line 2 metro right out the front door, yes the rooms are in need of renovations but still clean and tidy. Breakfast selection is good and plenty of choices. My reason for 5 star is the customer service after a great day out site seeing we returned back to our room to a lovely surprise for my wife who’s birthday it was and there waiting for us was a lovely cake so huge thumbs up to management well done and thoughtful.
  

• Good location but hotel is run down

  Dominic O

  Hong Kong, China | Dec 26, 2025 | Trip type: Business

  I chose to stay at this hotel because of its location. It is right at the center of Beijing city. The hotel is mire than 20+years old which it needs rennovation and upgrade. The room design was old fashion decoration. The lighting was a bit dark and the WiFi was slow. However, the front desk service was as speedy as before. I do not mind to stay here again for business trip.

• Very nice and comfy!

  Matilda321

  Amsterdam, The Netherlands | Dec 2, 2025 | Trip type: Business

  This is definitely the best hotel I have stayed in in Beijing so far and I would definitely come again. Without realizing I had booked an executive room that was really nice and comfortable. The bed and the bathroom both really great, with a walk in shower. The best part for me was however that with the executive room came the privilege of breakfast in the executive lounge, an absolute oasis of calm with a beautiful view of the city, super friendly staff and great food. A wonderful way to start the (working) day.
  
  When my travel itinerary changed unexpectedly and I had to leave earlier the staff kindly helped change my booking without making any fuss as I have sometimes experienced elsewhere. Grateful for that flexibility.
  
  Location also very good, right next to a subway station.
  
  Happy to recommend this hotel to everyone.

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